Deposit & Withdrawal Guide
Always double-check your account details before confirming a transaction. For any issues, contact our 24/7 support team via live chat or email.
How to deposit
- 1Log in and go to Cashier
Sign in to your Cleopatra account and click the Deposit button in the cashier section.
- 2Choose your payment method
Select from GCash, Maya, or bank transfer. Enter the amount you want to deposit (minimum ₱100).
- 3Confirm and play
Follow the on-screen instructions to complete the transaction. Funds reflect instantly and you're ready to play.
How to withdraw
- 1Meet the turnover requirements
Ensure you've completed any active bonus turnover. Check your account for details.
- 2Request a withdrawal
Go to the Withdrawal page, choose your preferred method (GCash, Maya, or bank), and enter the amount (minimum ₱500).
- 3Wait for processing
Withdrawals are processed within 30 minutes to 24 hours. VIP members enjoy faster times.
Payment Methods
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